The Rafi Nova Promise
Rafi Nova is a fair trade and ethical company. By purchasing textiles directly from the Hmong artisans in Vietnam, we ensure they are paid a fair price. We stand behind every product we sell. If, for any reason, you are unhappy, please contact us and we will find a solution.Contact Us
The mask is well made, and the design is very comfortable to wear. I was so excited when I saw these because I interact with deaf people who are unable to lip read through traditional masks, and also with toddlers who are simply scared by them. The clear window is a forward thinking idea, but unfortunately collects beads of moisture quickly from the user's breath. The cloth mask material becomes very wet when the beads of moisture roll down the plastic. It's wonderful for short term use in special circumstances, but needs to be thoroughly dried out too frequently to be practical for one mask to suffice through a full day's use. The mask material does dry quickly so if I rotate among a few of these during the day I can avoid the soggy feeling, and still accommodate the special needs of those around me. Kudos to Rafi Nova for thinking in this direction and helping a non- mainstream population to get through this difficult time! Allowing for special financial circumstances in purchasing shows your hearts are in the right place and in touch with the reality of others. Thank you again!
Hi Eleanor, Thank you for taking the time to review our product and give honest feedback. We appreciate it! We do know the Smile masks hold in a lot of the condensation and are working on using a different material. But other customer have had success with DIY solutions for fogging like shaving cream, Dawn dish soap, Nerd wax off of Amazon (which we are not affiliated with), and toothpaste. Teachers have said they have to reapply their chosen anti-fog solution throughout the day, but that it does make a difference. If you are unhappy with your Smile mask we are more than happy to offer you a replacement. Please let me know how you'd like to proceed. Best, Sophie
I feel very comfortable and protected wearing the face coverings I received from Rafi Nova.
Hello, Thank you for taking the time to review our product. We are so glad to hear you feel comfortable and safe wearing your Rafi Nova Smile mask!! Stay Safe!!