Shipping
Your order will be processed within 1-3 business days. Standard shipping charges may apply based on the order value. All orders within the US over $55.00 USD ship free! Due to COVID19, all shipping services are experiencing delays or delivery issues in certain areas. Below are expected shipping times during the non-peak shipping season.
| Shipping Method |
Shipping Time |
Shipping Fee |
| Standard USPS First Class |
4-7 business days |
Less than $55: $5.30 USD
$55 and up: Free! |
| FedEx Priority |
2-3 business days |
$9.50 USD* |
| DHL International |
Dependent on Location |
Dependent on Location. We ship to Canada and the UK! For other locations, please contact our customer support team. |
*Please note FedEx Saturday Delivery is regional and not guaranteed.
Rafi Nova Promise
Rafi Nova stands behind every product we sell. We promise to provide high quality and thoughtfully designed products. If, for any reason, you are unhappy, please contact us and we will find a solution.
Returns Policy
We offer free returns or exchanges within 60 days of purchase. Given the personal use nature of our product, we only accept returns on unopened products. If you have opened it and does not meet your needs please contact our customer support team. Please wash and then donate any masks you do not intend to keep, thank you.
Refunds Policy
You can return your product for store credit, a different product, or a refund to the original payment method only within the 60 day window.
