The Rafi Nova Promise
Rafi Nova stands behind every product we sell. We promise to provide high quality and thoughtfully designed products. If, for any reason, you are unhappy, please contact us and we will find a solution.Contact Us
Bought for my Mom, who is 89 yo...very soft and comfortable for her, and I ordered for myself and my husband for the winter...
Hello, Thank you for taking the time to review our product. We are so happy to hear that the Sherpa mask is soft and comfortable! We hope you and your husband are enjoying the winter warmers. Stay Safe!!
I love this mask but it is too big. All of the other Rafi Nova masks I have offered a med. or lrg. size for adults but this one did not? I wish there was a longer strip of Velcro on the back of it so I could make it tighter. Great for walking outside in the cold…very warm and soft.
Hello, Thank you for taking the time to review our product. We are so happy to hear the Sherpa mask is soft and very warm. These are new masks, so we are working on getting the sizing down. For right now we just have one size fits all for adults. Stay Safe!!
Ok. Sometimes challenging for me to get ear loops on, although adjustable. Velcro is great. Brighter colors is only suggestion.
Hello, Thank you for taking the time to review our product. We are glad the velcro and the adjustable ear loops are working well for you with this mask. We appreciate your feedback and will definitely pass it along to our team. We just added the blush color for our Sherpa Winter Warmer. Stay Safe!!
Excellent for outdoor walks!! Very soft and comfortable.
Hi Erin, Thank you for taking the time to review our product. We are so glad to hear that the Sherpa has been great for walking outdoors and staying warm!! Stay Safe!